Bailey Brand Consulting
  • Plymouth Meeting, PA, USA
  • Salary
  • Full Time

Account Manager Position at Bailey Brand Consulting

Bailey Brand Consulting is a leading strategic marketing and branding firm that has been helping make brands matter for clients across the country and around the world since 1985. Our experienced team of strategic thinkers, creative problem-solvers and world-class designers work in close partnership with our clients to uncover deep customer insights, develop powerful creative solutions and build effective brand strategies that drive business growth.

When you join the Bailey Brand Consulting team, you will work with subject matter experts who are the best in their field in a creatively charged work environment. At Bailey, all employees have a voice and the opportunity to experience and grow in multiple capacities.

If you have an entrepreneurial mindset, thrive in a fast paced ever changing environment, then this highly visible role is for you.

  

Roles & Responsibilities

Bailey Brand Consulting is looking for an experienced Account Manager to play a major role in managing multiple accounts and having direct communications with our clients. The Account Manager must have an intimate understanding of the clients' business and also ensures that a strong working relationship is established. This role is perfect for someone who loves a fast-paced, deadline-driven working environment, with the chance to grow our clients' business and the company as a whole. The Account Manager will report directly to an Account Director to consult with our clients to provide branding, marketing and digital solutions that deliver on the client's goals.

 

Specifically, the Account Manager: 

  • Provides excellent service for our clients
  • Develops and manages day-to-day tasks for our clients: project briefs, creative briefs, work plans, timelines, estimates, proposals and contact reports.
  • Manages day-to-day relationship with client communicating campaign performance, goal achievement, opportunities and challenges
  • Collaborates with all internal departments to establish critical project paths for clients including timelines, deliverables and estimates.
  • Coordinates and manages projects and ensures that each team is prepared with the appropriate information to deliver on time and on budget.
  • Manages all internal and external resources including creative, digital and operations teams to ensure executions are strategically aligned with overall objectives of the client.
  • Establishes metrics for all marketing activities. Develops and implements a dashboard to consistently track and report performance of all marketing activities tied to the business objectives.
  • Ensures that the scope of all projects has been met and that all design/marketing objectives are successfully met
  • Fully understands the complete scope and all requirements (expectations, deliverables, budgets, timing) for the successful completion of all projects.
  • Creates more interaction with the client to build the relationship. This consists of staying in touch with our clients via phone or more face-to-face time.
  • Proactively communicates with clients to build trust-based relationships.
  • Keeps agency staff informed and aligned with client needs.

 

Requirements:

  • 3-5 years of experience in an agency as an Account Manager, Project Manager, and/or Project Coordinator in Marketing, Advertising, Branding, or Digital industries.
  • Bachelor's degree required, preferably in Marketing, Advertising, Business Management or related field.
  • Customer focused with proven experience developing and maintaining client relationships.
  • Possess strong interpersonal skills and a sense of humor while remaining focused on task.
  • Demonstrated leadership skills driven to results with the ability to respond positively to pressure and is accountable for all actions.
  • Ability to successfully manage multiple tasks and meet deadlines with attention for detail in a fast-paced environment.  
  • An Innovative problem solver who takes initiative and possesses a concern for high quality while navigating change.
  • Excellent communication skills both written and oral.
  • Excellent organization and time management skills with a drive to get things done.
  • Comfortable working within a small agency in an open office space environment with established practices and policies.
  • Local and regional travel is required as business necessitates. 
Bailey Brand Consulting
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